Harry Solutions Ltd
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Join the team!

CCTV Engineer 
£28,000 DOE

Key Responsibilities

- Install, upgrade, and maintain CCTV and security systems for both residential and commercial customers

-Installing, testing and repair faults to Cat6/cat5e networks (both wired and wireless)

- Communicating effectively with the team, customers and third parties taking ownership of own work load

-Planning and undertaking scheduled routine maintenance checks and upgrades

1st line Support Engineer
£18,000 - £21,000 DOE

 Key Responsibilities
 
- Providing remote technical support to customers via phone or email whilst maintaining a high level of customer service

- Use remote software and solutions to access, deploy and update customer systems

- Ensuring that all incidents and requests are accurately logged and categorised within their in-house ticketing system

- Communicating effectively with the team, customers and third parties taking ownership of user requests and escalating more complex service issues to the relevant team member when required

- Installing and configuring computer hardware, software operating systems, applications, systems, networks, printers, scanners and associated technologies

- Planning and undertaking scheduled routine maintenance checks and upgrades

Contact Details

Call us: 01772 931021
Email us: Hello@harrysolutions.co.uk
Address: Harry Solutions Ltd, 79 Leyland Lane, Leyland, PR25 1XB

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